FAQ

Answers to most common questions about products, orders, shipments, and payments.

Payment & Shipping

What payment types do you accept?

Shop with Convenience: We Take American Express to Unionpay and Everything in Between!

Where do you ship to?

Delighted to offer shipping to: United Kingdom, France, Germany, Poland, Denmark, Spain, Italy, Switzerland, Belgium, Australia, New Zealand, Hong Kong, Japan, and the USA.

What's the fastest you can ship?

This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

Returns

Do you accept returns?

We accept returns in the form of:

Damaged goods - for damaged goods please file a report within 30 days, provide a detailed description and attach quality photos.

We do not accept:

Products ordered in the wrong size - our store does not accept returns of products ordered in the wrong size. We provide detailed sizing descriptions of products, so please read carefully before placing an order.

Who do I notify about a return?

For all returns please email yourebareslow@gmail.com

Returns shipping

We do not cover the cost for the return shipping of your purchase.

Return address

The return address will be provided in the packing slip.

General T&Cs

Items must be returned not worn, in original packaging and with a valid receipt.